Privacy Policy

Webnetis Solutions ("we," "us," "our") operates the Webnetis online learning platform, enabling users to access and purchase educational courses. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained from our users, in compliance with applicable Indian laws and international data protection standards.

Effective Date: 13 Mar 2025

Last updated on March 13, 2025

1. Information We Collect

a) Personal Information :

• Identity Data: Name, date of birth, and gender.
• Contact Data: Email address, phone number, and postal address.
• Financial Data: Payment details processed securely via Razorpay.
• Profile Data: Username, password, courses enrolled, and preferences.

b) Non-Personal Information:

• Technical Data: IP address, device type, browser type, operating system, and time zone setting.
• Usage Data: Information about how you use our platform, such as pages viewed, buttons clicked, and time spent on each page.n
• Marketing and Communications Data: Your preferences in receiving marketing materials from us and your communication preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide access to courses and other learning materials.
• Payment Processing: To process payments securely via Razorpay.
• Communication: To send updates, offers, and service-related notifications.
• Personalization: To tailor user experience and improve platform performance.
• Legal Compliance: To comply with legal and regulatory requirements.
• Security: To protect our platform and users from fraud and other malicious activities./li>
• Marketing: To inform you about new courses, promotions, and events that may interest you.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: Where you have provided explicit consent for specific processing activities.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legal Obligation: To comply with legal and regulatory requirements.
• Legitimate Interests: To pursue our legitimate interests, such as improving our services, provided that your rights do not override these interests.

4. Data Storage and Security

We store user data securely in our database and implement appropriate security measures to prevent unauthorized access, disclosure, or modification of your personal information. However, no online transmission or storage system is 100% secure.

5. Third-Party Services

We may share user data with third-party service providers to facilitate payments, analytics, and other necessary functionalities. These include:

• Razorpay for payment processing
• Google Analytics for tracking user interactions
• Cloud storage providers for storing course content securely

These third parties are required to maintain the confidentiality of your data and use it solely for the intended purpose.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track platform usage, and improve services. Users can manage cookie preferences via browser settings.

7. User Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal information
• Correction: Update or correct your data
• Deletion: Request deletion of your data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing emails at any time

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

9. Children’s Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

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